Insight Landscape

The leading edge of insight creation.

Monthly Archive: February 2014

Friday

14

February 2014

0

COMMENTS

Think like a Respondent to Improve Survey Data Quality

Written by , Posted in Market Reseach, Optimizing Insight, Research Methods

Most likely you rely at least to some extent on survey data to divine the insights that lead to better business decisions.  How confident are you that your survey data are both reliable and valid?

We’ve come a long way in the practice of survey research in terms of understanding and managing sources of error such as scale usage bias and order effects, but an accumulation of research into the unobservable cognitive processes that come into play when respondents answer survey questions shows that crafting survey questions that reliably elicit the information we think we are asking for is no easy matter.  In fact, the survey question may be the weakest link in the chain of components that comprise the typical quantitative market research study. (more…)

Thursday

6

February 2014

0

COMMENTS

Does “traditional” market research have a role in the future of insight creation?

Written by , Posted in Business Insights, Industry Reflections, Market Reseach

Greenbook has just released the latest version of its Research Industry Trends (GRIT 14) survey of market research buyers and sellers.  Among other findings, the report reveals trends in client organizations’ use of “new” research technologies such as online communities (down), mobile surveys (down), social media analytics (up), text analytics (flat), and big data analytics (up). The technologies that are trending up have one thing in common:  they do not require direct active interrogation of consumers.  Almost all of our “traditional” market research techniques, on the other hand, require some kind of dialogue with the consumer, whether or not it takes place in real time. (more…)